Frequently Asked Questions

Got Questions? We've Got Answers!
As a registered user, do I get all Creators updates for free?

Yes. Creators application is cloud-hosted; This means we can always keep it fully up-to-date for all our users, meaning you never have to wait for your updates to load and install. It just works — and the latest and greatest version of Creators is always available to our users.

Will my subscription renew at the same price that I signed up for?

Yes, of course. We guarantee that when your subscription renews, you will always get the same fantastic price you locked in when you signed up.

How do I cancel my Free Trial or my subscription?

You can easily cancel your access at any time without contacting us. You can change your current plan with a click to a free plan on the "My Account" page inside your creator's account.

Can I change the email address I'm using with Creators?

Yes, you can. Once logged in, go to "My Account" and then "Settings," where you will see the option to change the email address of your Creators account. We'll send a verification link to your new (requested) email address. Clicking that link will switch your Creators account to the new email address.

Are my finished content safe with Creators?

This is yet another feature where we've decided to go the extra mile for you. Your contents are in our database; others can not access them without knowing your login credentials, i.e., your email address and password.

How difficult is it to use Creators?

We've received fantastic feedback from our users and worked tirelessly to make Creators as intuitive as possible. We've also worked with world-class user interface and UX designers to further polish the experience and make Creators delightful. We're confident that you will find Creators incredibly easy to use.

Do Creators come with a Free Trial?

Yes, we're offering a free plan, but it comes with limited access to create content per month; this way, you can try Creators for free and see if it makes your life easier. We're confident you will love it —our users love the Creators platform.


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